SUMMARY
DispatchHealth is redefining how healthcare gets delivered—bringing high-acuity, hospital-level care directly into patients’ homes. Every new health system partnership we build means more communities get access to care that’s faster, more convenient, and more human. That’s where you come in.
We’re looking for a Senior Manager, Business Development to build and own our top-of-funnel engine: lead generation, pipeline development, and sales operations infrastructure that fuels DispatchHealth’s growth with the nation’s largest hospitals and health systems. You’ll be our HubSpot power user, building the systems and workflows that keep our pipeline healthy, qualified, and moving. You’ll report directly to the VP of Business Development.
This role starts squarely in sales operations and pipeline development, and it’s designed to grow. As you build the foundation, you’ll gain increasing exposure to deal strategy and partner conversations, with a clear path to owning the full sales cycle within 6-12 months. If you love building systems, obsess over pipeline health, and want a fast track into strategic healthcare sales — this is your opportunity.
ESSENTIAL DUTIES AND RESPONSIBILITIES (Other duties may be assigned)
Pipeline Generation & Sales Operations
- Build and manage DispatchHealth’s top-of-funnel strategy: identify, research, and develop target account lists of health systems, IDNs, and hospital networks
- Own lead generation workflows: outbound prospecting, inbound qualification, and fast, disciplined follow-up to keep opportunities moving
- Leverage HubSpot to its fullest: build and optimize sequences, automate outreach, manage deal stages, and maintain clean CRM hygiene across the pipeline
- Develop and maintain dashboards and reports that give leadership clear visibility into pipeline health, conversion rates, and forecasting accuracy
Deal Support & Partner Engagement
- Support and participate in partner conversations from discovery through qualification, helping shape deal strategy alongside the VP of Business Development
- Build relationships with key contacts across target health systems, establishing credibility and trust early
- Represent DispatchHealth at conferences and industry events to generate leads and build market presence
Cross-Functional Collaboration
- Partner with Marketing to align on messaging, campaigns, and lead flow that supports pipeline targets
- Coordinate with Operations, Clinical, and Partnerships to ensure a seamless handoff as deals progress
- Translate market intelligence and partner feedback into actionable insights for Product and Operations
- Grow into a subject matter expert on DispatchHealth’s care-at-home offerings and value propositions
Growth Path: Full-Cycle Sales Ownership
- Gain progressive exposure to deal negotiation, closing strategy, and enterprise partnership structuring
- Take increasing ownership of opportunities through the full sales cycle as you ramp—with the goal of owning end-to-end sales within 6–12 months
NON-ESSENTIAL DUTIES AND RESPONSIBILITIES
Additional duties as assigned
QUALIFICATIONS
EDUCATION AND EXPERIENCE
- Bachelor’s degree in business, marketing, healthcare, or related experience required
- 5–8+ years of experience in business development and sales operations, ideally in healthcare
- Demonstrated experience building and managing sales pipelines with enterprise-level hospital systems and IDNs/CINs
- Proven ability to source leads, run outbound efforts, and drive qualified opportunities forward
- Hands-on proficiency with HubSpot (or comparable CRM) including sequence building, pipeline management, reporting, and automation
KEY COMPETENCIES
- Pipeline architect: you know how to build and manage top-of-funnel at scale
- HubSpot expert: you’re fluent in CRM workflows, sequences, deal tracking, and reporting
- Process builder: you create playbooks, templates, and structure that help the whole team scale
- Revenue-minded: you understand pipeline mechanics, conversion rates, and what it takes to consistently generate qualified opportunities
- Consultative communicator: you lead with insight, listen well, and can credibly engage C-suite stakeholders
- Executive presence: compelling in presentations and comfortable in front of senior healthcare leaders
- Resourceful and organized: you manage multiple priorities, move fast, and follow through on everything
NICE TO HAVE
- Understanding of the health system ecosystem, including clinically integrated delivery networks and the interplay between hospitals, providers, and health plans
- Experience with home health, community paramedicine, telehealth, or value-based care models
- Experience building outbound sequences and sales enablement materials
- Startup or high-growth company experience